Major global CenturyLink / Level3 outage

Due to a major global Century Link/Level 3 outage, INNETREX is experiencing loss of service affecting customers on parts of our network. The datacenters we use are working to re-route traffic through their backup providers to restore service. HUB.TX1 – Dallas, TX and HUB.NV1 – Las Vegas, NV are currently down. VPN customers are encouraged to use one of our other hubs as they are not being effected.

Update 10:28AM CST – All of our services have been restored and fully operational.

Update 10:12AM CSTĀ – HUB.TX1 – Dallas, TX is fully back online. HUB.NV1 – Las Vegas, NV is back online but experiencing routing issues caused by the outage.

 

TrexServers – Servers at DC.GA2 location to be upgraded on 08.17.2019

We have shipped new servers to replace the current managed servers located at the DC.GA2 (Atlanta) data center. We are scheduling the migration to the new servers on the evening of August 17, 2019 beginning at 11:00 pm CST. Sites and services on the servers can expect a brief down time to backup data on the old server, transfer and restore the data on the new servers. Clients affected by this upgrade should have received an email with more details of the upgrade.