Some users are not able to VPN into HUB.NV1. The hub is 100% operational and we have determined to be a problem only effecting CenturyLink customers and outside of our control. Please manually choose another hub on the TrexNet VPN client.

Update: We have identified the problem and made the necessary changes We will test the changes this week and plan on releasing the patched filter next Tuesday, 02.18.2020. Last night we implemented an email filter that in some cases, internal emails were falsely marked as spam and placed in the user's spam folder. This did not effect internet emails coming from outside of the customer's TrexNet server We have disabled the filter and currently investigating the cause of the false flags.

Customers using AT&T internet are having slow response times with services at the DC.GA1 and DC.GA2 data centers. This issue is on AT&T's side and beyond our control. If you are a customer using our VPN service, we recommend you choose the Texas or Missouri connection at the VPN login screen.

We have added Fedora 31 and CentOS 8 as an option on VPS and managed server installs.

Some clients are receiving an Invalid URL error when clicking on the TrexNet Support icon from their desktop or menu icon. An update for the icons were released in the September 2019 update. Due to a bug, clients were not presented with a pop up window to close TrexNet or add more time. If TrexNet was running at the time during the workstation update, the patch failed and the new links to trexsupport.com were not installed. A new patch will be included with the 11.10.2019 update to resolve this issue. The TrexNet Support bookmark link in Chrome does work and can be used as a work around.